Lakeside Chautauqua

Policies

Lakeside Chautauqua is a family destination, and the safety and wellbeing of every guest is a high priority.  Please review the policies and the know before you arrive information.  

Pass & Arrival Info

The Chautauqua Season is between May 24-September 2, 2024 and everyone is required to have a pass.   

Purchasing passes online saves you time and money. When you arrive, jump in the fast lane at the Fifth Street Gate to enter.   

A Preservation Fee will be applied to all Adult Daily and Weekly Passes. Purchased online: $2 per adult per pass. Purchased at the gate: $3 per adult per passThe Preservation Fee will again be added at the time of purchase to all Adult Daily and Weekly Passes – $2
per adult per pass if purchased online prior to your arrival or $3 per adult per pass if purchased upon
entering the gates. Please note that the Preservation Fee does not apply to Season Chautauqua Passes or Youth and Child Passes.

Our Lakeside facilities and grounds play a significant role in the Chautauqua experience every year. Across the grounds, there are more than 50 historic structures and facilities, 9 miles of roads and sidewalks, and extensive parks and grounds to maintain. As the operating costs increase, we must invest in the maintenance and repair of our grounds, buildings and infrastructure and continue this reinvestment year after year. 

Guests and residents must purchase a Chautauqua Pass and Auto Pass to enter the grounds between May 24-September 2, 2024. Purchasing a Chautauqua Pass includes admittance to Lakeside’s grounds as well as access to Hoover Auditorium entertainment, the Pool, Wellness Center and a variety of Chautauqua experiences.
Will Call, for prepaid Chautauqua Passes and Auto Passes, is located inside the Welcome Center (near the Route 163/South Gate Parking Lot) on weekends, the South Gate on weekdays, and the Fifth Street Gate when the South Gate is closed. Please note: there is no drive-thru window at the Welcome Center. Short-term parking is located outside the building. Please use the stairs or ramp from the South Gate Parking Lot to pick up Passes from the desk attendant.

Daily and Weekly parking fees for the nearby Danbury School Parking
Lot, South Gate Parking Lot, and on the Grounds are the following:

  • Danbury School Parking Lot: $3 per day and $21 per week
  • South Gate Parking Lot: $8 per day and $56 per week.
  • On the Grounds Parking: $15 per day and $100 per week

To help with congestion and continue our high safety standards, Lakeside offers three different parking options and fees: inside the gates, at the South Gate Parking Lot and Danbury School Parking Lot. The Danbury School Parking Lot is available for parking from May 25-Aug. 25, 2024. Please pick up and purchase Auto Passes at the Welcome Center. Upon receiving your Auto Pass, please place it in the lower left corner of your windshield. The Safety Services Department will check Auto Passes as part of their daily routine. 

Please present your Chautauqua Pass to be scanned by the gate attendant when entering and exiting the gates of Lakeside. Passes are required for entry to Hoover Auditorium entertainment and the Grindley Aquatic & Wellness Campus Pool. Guests can present Chautauqua Passes and Auto Passes from their mobile devices or a printed pass.

Please present your Chautauqua Pass to be scanned by the gate attendant when entering and exiting the gates of Lakeside. Passes are required for entry to Hoover Auditorium entertainment and the Grindley Aquatic & Wellness Campus Pool. Guests can present Chautauqua Passes and Auto Passes from their mobile devices or a printed pass.

Lakeside will continue scanning barcodes printed on Daily and Weekly Chautauqua Passes upon entering and exiting the gates of Lakeside like the previous year. Season Chautauqua Passes will not be scanned. Passes are required for entry to Hoover Auditorium and the Grindley Aquatic & Wellness Campus Pool.

Your Daily Chautauqua Pass is valid from the date of entry until 7 p.m. the following day, which means you get to experience almost two days of summertime fun for the price of one.

Lakeside offers a Shopping and Dining Pass complementary. This pass is valid for 2 hours and must be validated/stamped by the manager of the business establishment. If this is not completed, or if the time allotted is exceeded, the guest(s) will be charged a fee upon departure.

The concert will be held atHoover Auditorium (115 W. Third St.), located on Third St. between Walnut and Central Avenues in Lakeside, Ohio. The auditorium is a short walk from all available parking locations. A complimentary golf cart shuttle service is available on a continuous route. The historic auditorium seats more than 2,000 guests.

Complimentary golf cart shuttles run 7 a.m.-11 p.m. daily, with the last pick up at 10:30 p.m. For those with limited mobility, the Mack Mobile is available by calling 419-341-8247. Shuttles run on a continuous route between the following stops: Welcome Center (South Gate), Campground, Pool area (Sixth Street), Shuffleboard (Second Street & Central Avenue), Hotel Lakeside, the Fountain Inn, Hoover Auditorium, Fifth Street Gate, the Rhein Center (Sixth Street & Walnut Avenue) and the Lakeside Schoolhouse parking area. Please note that a shuttle service does not run from the Danbury School Parking Lot. Guests can pick up a shuttle from the South Gate entrance.

On the Grounds Policies

For select shows, a queue line will begin on Third Street in front of Hoover Auditorium no earlier than 5:30 p.m. on the day of the show.

The following shows will have queue lines for 2024 summer season: 

Each person in the queue line may hold a queue place for one other person. Queue line enters through Hoover Auditorium lobby doors only; once the queue line is empty, then Hoover side doors will open for guests.

 The doors to Hoover Auditorium open around 6:45 p.m. ADA access for those with canes, walkers and wheelchairs) begins at 6:30 p.m. through the center doors on the west side of the building along Walnut Ave. Please only one additional guest for ADA assistance.  Please check the concert start time lakesideohio.com/calendar. 

Seats in Hoover Auditorium are general admission and available on a first-come, first-served basis. Each guest may hold only one seat in addition to their own.

At some Hoover Auditorium performances, bags will be checked upon admission. Backpacks and large purses are prohibited inside Hoover Auditorium.    

No Food and Beverages are permitted in Hoover Auditorium during live performances, shows, worship or entertainment.    

There shall be no consumption of alcoholic beverages on the Lakeside Grounds except within a homeowners’ property. Alcoholic Beverages are not sold or served on the grounds.  There are no alcoholic beverages and glass containers permitted in the Grindley Aquatic and Wellness Campus.  The illegal use or possession of drugs or controlled substances on the Lakeside Grounds is prohibited. 

The discharge, ignition, or explosion of Fireworks in Lakeside is banned and never authorized. 

No animals other than Pets may be brought or kept on the Lakeside Grounds. All Pets, including dogs and cats, shall at all times be under leash or confined to the property of the Property Owner, renter, or guest who owns the animal. Walkers of Pets shall clean up after their Pet at all  times and in all locations. Service dogs are welcome.  

Quiet hours are from 11 p.m.(11:30p.m. on Saturday) to 8 a.m. (noon on Sunday). 

Lakeside Chautauqua is a non-smoking community. Smoking of cigarettes, cigars, pipes, or other tobacco products, and use of alternative nicotine products like e-cigarettes/vaping products is prohibited in Lakeside except within a structure owned/permitted in a Lakeside homeowner’s structure.

Lakeside Chautauqua as both a private land owner and an employer, prohibits the presence of firearms within Lakeside except those carried by law enforcement personnel or otherwise allowed by law. Notice signs have been posted.  

Golf carts maybe operated only by licensed drivers who carry liability insurance. All golf carts on the grounds must pass an inspection.    

Group Rentals & Booking

If your group should need to cancel an event, the full security deposit may be refunded if cancellation takes place 90 days (3 months) prior to the scheduled event start date. If an event is cancelled within 90 days of the scheduled event date, no deposits will be refunded. If your group books within 30 days of your event and cancels prior to three weeks (21 days) of the scheduled event date, then the full security deposit may be refunded. If your event is cancelled within three weeks of the scheduled event date, no deposits will be refunded.
Your group can check-in any time after 3 p.m. in the hotel lobby of the Fountain Inn. Your group will need to check-out prior to 11 a.m. in the hotel lobby of the Fountain Inn.

A deposit is required at the time of booking if your event is in 30 days or less. All other deposits will vary based on the date of the event at the time of booking. The deposit date will be determined the day of booking in addition to receiving an Event Contract with the deposit date. 

In-Season Parking: During the Chautauqua summer season, from Memorial Day weekend to Labor Day, parking is available in the following locations. For parking rates, visit lakesideohio.com/admission. 

  • Danbury School Parking Lot
  • South Gate Parking Lot
  • Inside the Gates: There’s limited parking within the gates of Lakeside, available on a first-come, first-served basis. Possible parking locations are around Wesley Lodge, the Lakeside Schoolhouse, south of Hoover Auditorium. Parking is also available around Hilltop House, the Fountain Inn and Hotel Lakeside if you’re an overnight guest of those facilities.

Off Season Parking: From Labor Day through the Thursday before Memorial Day, all parking is free and has much more availability, especially inside the gates at the venues.

We accept cash, checks made out to the “Lakeside Association” and the following credit cards: Discover, Mastercard and Visa.
Yes, Lakeside has a contract with Ward Catering. Those who use or rent Lakeside facilities are only permitted to use Ward Catering for their event. For details about catering your event, visit the Catering page.
Two weeks prior to the date of your event. Three weeks prior if you are having a catered meal.
Yes, there are several restaurants and shops open during the season and a more limited list during the off-season. Visit the Dining page for a list of restaurants and the Shopping page for a list of businesses.

Yes. The Lakeside Salon & Spa are located within the gates on Walnut Avenue. For details and to book your service, visit lakesidesalonandspa.com.

Yes, your group will be given the login information prior to your arrival for your event.

No, groups are required to bring their own linens or rent through Lakeside Linen Supply at lakesidelinensupply.com.

Rental fees can vary depending on the venue rental, but most include the following:

  • Tables & chairs
  • Table & chair setup
  • AV/projection
  • Sound
  • Podium

*Please ask your event representative what your rental fee includes based on your venue.

Each group is expected to clean up after themselves and leave the venue and group housing as they found it. However, Lakeside Chautauqua also reserves the right to charge for excessive cleaning needs following an event in a venue or group housing facility.

Yes, we do offer Group Rate Passes for groups of 25 or more that are renting a venue or group housing. The rates for 2023 are:

  • Adult (ages 22+): $25 Daily/$145 Weekly
  • Youth (ages 13-21): $15 Daily/$85 Weekly
  • Child (ages 5-12): $5 Daily/$25 Weekly